SunTrust Bank | New Trial Branch

Welcome To SunTrust Bank New Trial Branch!

suntrust bank trial branchSunTrust Banks, Inc. recently shown the updated bank system at the SunTrust Plaza Garden in Atlanta. This Branch will be a trial Branch for new concepts that could make their way into other locations. The new features a fully automated safety deposit box system which lets customers access to their valuables by using their debit card, pin number, or hand scan.

Other key features includes:

  • Teller Connect machines that adds the ATM with the personal touch of a live Teller to help customers with transactions, including check cashing. Teller Connect allows customers to start a video conference call to a remote teller by helping with questions or completing transactions.
  • A Tablet Bar that gives customers a secure and convenient way to use SunTrust Bank mobile, tablet, and online banking via Wi-Fi.
  • An interactive 80-inch Microsoft Surface touch screen lets customers to learn more about SunTrust Bank accounts and services. It’s the first super-regional bank to install the screen and educational tool.

Brad Dinsmore, SunTrust corporate executive vice president of Consumer banking and Private Wealth Management, stated “Banking preferences are certainly changing. Consumers want the option of self-service technology inside the branch. The new technology allows more choices and greater convenience, while also ensuring access to experienced tellers who can offer the personal touch and human element that no technology can take away.”

Besides ATLANTA, SunTrust will also establish a similar innovation in Washington D.C.’s Gerogetown area later this summer. Also in various markets 35 Teller Connect machines will be tested.

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